Thousands of residents in Cheshire, Southington and Meriden remained without power Thursday as state utilities drew criticism for the tropical storm response.
As of 11 a.m. just under 75% of Cheshire Eversource customers were without power, according to the Eversource outage map. Just over 30% of Southington residents and about 29% of Meriden residents were also still out.
Cheshire police said Eversource crews were at work in town and got some neighborhoods restored Thursday morning. Outages had topped 95% immediately following the storm. Police noted that much of the south end of town was still without power. Bethany Mountain Road was blocked, the only remaining road closure Thursday. Police asked residents to be patient and noted the linemen are working “endless hours” to get power restored.
Meriden police said there were still multiple roads closed due to downed wires or trees. Yale Avenue at Greenbriar Street was blocked due to a tree into wires, a section of New Hanover Avenue was blocked by a fallen tree and there were multiple other storm-related incidents on Gravel, N. Wall, Curtis and Prospect streets. Multiple traffic light outages had yet to be restored Thursday.
Eversource Crews have been brought in from Massachusetts, Michigan and Canada and more crews are expected within the next 24 hours, spokesman Mitch Gross said Thursday.
As of 11:30 a.m. Thursday, crews had restored power to more than 332,000 customers and about 533,000 customers remained without power, Gross said.
“We understand our customers’ frustration and know it is an especially challenging time to be without power given the ongoing pandemic and hot summer weather,” Eversource President of Regional Electric Operations Craig Hallstrom said in a statement Thursday. “Our entire Eversource team is dedicated to this effort and is working with an extreme sense of urgency to get all of our customers the power they need.”
Southington Police Lt. Keith Egan said roads still closed on Thursday included Prospect Street at Gallant Drive, DeFashion Street at Roseanna Road, Ruggles Row, Atwater Street at South Main Street and Canal Street, Carter Lane at Heritage Drive, Birchcrest Drive, South End Road at Pondview Drive and Meriden Avenue, Woodruff Street at Skyline Drive, Queen Street at Loper Street, Shuttle Meadow Road at N. Shuttle Street, and Blatchley Avenue.
The police station was still running on generator power.
Gov. Ned Lamont on Wednesday asked the state Public Utilities Regulatory Authority to look into Eversource and United Illuminating’s preparations for the storm, calling their power restoration efforts “wholly inadequate.”
Issues related to Eversource’s outage reporting system have been resolved and the energy company encourages customers to report any outage online at www.eversource.com, or by calling 800-286-2000, Gross said.
Information from the Associated Press was used in this article.